Back story: You wouldn’t know it from listening to her on the phone but my mom understands technology. For years she worked for a publisher that moved to the mac when it was still the 512 — in fact, I seem to recall they had a serial number that was something like 00004 — and she’s had Macs ever since. So, when I have to walk her through something basic online, I never know if it’s because she’s older and losing her mind or if it’s more that she’s impatient and would prefer using mine.
I think it’s hard ’cause the family’s spread out a bit. My sister’s lived in Boulder for as long as I can remember and I’m starting my 33rd year in Seattle. [And we ain’t leaving as long as Emma’s in high school. After that, maybe we’ll follow our daughter wherever she goes, so that we can stand outside her classrooms and wave. Ha . . . she thinks we’re kidding!] Though we fly in and see her as often as possible, we really don’t get to spend as much quality time together as we’d like. So, these long-distance-how-do-I-change-the-font-in-InDesign phone sessions — that’s actually a cheap shot…she was one of the first Pagemaker 1 adopters and knows about fonts . . . resizing graphics, that’s a pain for everyone — are just an opportunity for us to fit into our old roles again. Today, the role of “Oh, Andrew” will be played by me, forever the youngest child!
Location: New York —> Seattle —> New York —> Seattle —> etc.
First World Problem: It’s difficult to register a new Kindle if you can’t remember your password.
Mom: “Thank you so much. What would I do without you?”
Son: “I don’t know, read a book?”
Outcome: Solved! “Now, did everyone write down the new password? Good!”